Returns & Exchanges

We are fully committed to the quality of our products. Should you have any inquiries or apprehensions about the product, please reach out to us. We can help troubleshoot, resolve any issues, provide replacements, or process a refund.

To request a replacement, refund, or exchange please email info@rareearthmushroom.com

Shipping Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
If a refund was issued, you’ll be automatically refunded to the original payment method within 3-5 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.